Comments on: FNBO Direct 2% Cash Back Credit Card http://www.ratestracker.com/bank-deals/fnbo-direct-2-cash-back-credit-card/ Best CD rates, highest savings, money market, credit cards reviews, & bank deals. Sun, 15 Jan 2012 19:47:57 +0000 hourly 1 http://wordpress.org/?v=3.3 By: Brendan http://www.ratestracker.com/bank-deals/fnbo-direct-2-cash-back-credit-card/#comment-3238 Brendan Sat, 08 Dec 2007 03:57:01 +0000 http://www.ratestracker.com/bank-deals/fnbo-direct-2-cash-back-credit-card/#comment-3238 Despite the negative experience had by Lee, the offer is a fantastic deal, for a year. Subsequent to a year the offer will be 1% cash back. I have been dreaming of any credit card offering more than 1% cash back. Finally this is the answer. I am looking for another card still that will replace this card once my year is up. FNBO I expect will thrive, offering a very competitive savings rate and credit card. Some of the customer service support may not yet be up to date with regard to: courtesy, and product knowledge. I expect this will change with training and customer response. Despite the negative experience had by Lee, the offer is a fantastic deal, for a year. Subsequent to a year the offer will be 1% cash back. I have been dreaming of any credit card offering more than 1% cash back. Finally this is the answer. I am looking for another card still that will replace this card once my year is up. FNBO I expect will thrive, offering a very competitive savings rate and credit card. Some of the customer service support may not yet be up to date with regard to: courtesy, and product knowledge. I expect this will change with training and customer response.

]]> By: Lee http://www.ratestracker.com/bank-deals/fnbo-direct-2-cash-back-credit-card/#comment-2184 Lee Fri, 05 Oct 2007 19:09:26 +0000 http://www.ratestracker.com/bank-deals/fnbo-direct-2-cash-back-credit-card/#comment-2184 I had a very negative experience with FNBO. I think that they are going to go the way of NetBank. I called up customer service to ask a question about a fee that I incurred on the account and was met by a disturbing amount of resistance. I could not believe how rude they were. To top it all off, I asked to close my account, and the rep said, "Sure, I will get that taken care of for you," and hung up! I was shocked. I think we will see this portion of First National Bank of Omaha go away VERY soon. Poor interface, poor customer service....not much going for FNBO Direct after their teaser rate goes away. I had a very negative experience with FNBO. I think that they are going to go the way of NetBank.

I called up customer service to ask a question about a fee that I incurred on the account and was met by a disturbing amount of resistance. I could not believe how rude they were. To top it all off, I asked to close my account, and the rep said, “Sure, I will get that taken care of for you,” and hung up! I was shocked.

I think we will see this portion of First National Bank of Omaha go away VERY soon. Poor interface, poor customer service….not much going for FNBO Direct after their teaser rate goes away.

]]> By: FNBO Direct 2% Cash Back Credit Card » Creditcard Balance Transfer http://www.ratestracker.com/bank-deals/fnbo-direct-2-cash-back-credit-card/#comment-2147 FNBO Direct 2% Cash Back Credit Card » Creditcard Balance Transfer Thu, 04 Oct 2007 04:30:09 +0000 http://www.ratestracker.com/bank-deals/fnbo-direct-2-cash-back-credit-card/#comment-2147 [...] Original post by P.Banker [...] [...] Original post by P.Banker [...]

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